Cute video scenes on good and bad ways to retain employees. The “bad” are supposed to be spoofs, but sadly they are more real than we would like to admit.
Archive | For A Smile (-: RSS feed for this section
High Praise???
28 AugYesterday I posted a video from a company called Rackspace, where highly engaged employees providing “fanatical service” is the norm. I’m sure they wouldn’t endose this approach to praise…
Business Travel Not What It Used To Be???
22 AugI travelled this week for business, and felt a lot like this! Have a wonderful weekend, Mark
Is This Customer Service At Your Business???
14 AugMaybe your call center staff aren’t as engaged as you might hope…
How NOT To Conduct A Job Interview
14 MarAlas, many go exactly this way… have you checked out how HR is representing your company?
Mark Hirschfeld 